Refund policy

Return and Refund Policy 

We want you to be completely satisfied with your Al Tamrah Dairy Farm purchase. If for any reason you are not happy with your order, please review our return and refund policy below:

  • Returns: We accept returns on unopened, unused products within 7 days of delivery.

  • Refunds: Refunds will be processed after we receive and inspect the returned items.

  • Damaged or Incorrect Items: If your order arrives damaged or incorrect, please contact us immediately with photos so we can resolve the issue quickly.

  • Non-Returnable Items: Perishable goods and opened products cannot be returned for hygiene reasons.

To initiate a return or request a refund, please contact our support team with your order details.